Troubleshooting SCIM provisioning

How to solve problems with the SCIM provisioning feature.

If SCIM provisioning doesn't work, you should first check for setup warnings as explained below.

SCIM provisioning will not work properly if Single-Sign On has not been properly set up in your system.

Checking setup warnings

1. Retrieve your enterprise. See Managing your enterprise for more details.

2. Select Administration > SSO & Provisioning. The SSO & Provisioning page opens.

3. In the top right corner select Edit Configuration. The Configure Your Connection page opens. Setup warnings are indicated on this page as illustrated below.

1. If there is a warning, open the corresponding setup assistant and follow the instructions.

2. Finally, test the updated connection.

The SSO's attribute mapping was changed recently. If your SSO setup was performed before this change, a warning will be displayed on this page for Single Sign-On and will cause SCIM provisioning to fail. In that case, select Single Sign-On and follow the instructions to update your mapping in SonarQube Cloud. Check also the attribute mapping in your identity provider to make sure it matches the new SonarQube Cloud's mapping. For more information, see Create and set up the SonarQube Cloud application in your identity provider.

Related pages

• Setting up SCIM provisioning

• Editing or disabling SCIM provisioning