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SonarQube Cloud | Administering SonarQube Cloud | Managing your subscription | Changing your plan

Changing your subscription plan

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This page explains how to upgrade to or downgrade from a subscription plan, and how to change the Lines of Code threshold of your organization.

Upgrading from Free to Team

Monthly subscription
  1. Retrieve the organization.
  2. Select the Billing & Upgrade tab.
  3. In Current plan, select Modify plan. A new page displays a summary of the different plans.
  4. Under Team, select Start Free Trial.
  5. In Plan details, select the Lines of Code (LOC threshold) you want to purchase for the organization: see LOC-based pricing in Subscription plans.
  6. Select Continue to billing information.
  7. Enter your billing information.
  8. Select Continue to payment information.
  9. Enter your credit card information.
  10. Select Upgrade.
Yearly or custom subscription
  1. Select the Lines of Code (LOC threshold) you want to purchase for the organization: see LOC-based pricing in Subscription plans
  2. Contact our team to purchase a yearly or custom coupon for the selected LOC.
  3. Once you have your coupon, retrieve the organization.
  4. Select the Billing & Upgrade tab.
  5. In Upgrade to scan private projects, select the Upgrade button.
  6. In Plan details, select the LOC threshold.
  7. Select the I already purchased a coupon link.
  8. Enter the coupon and select Apply the coupon.

Upgrading to the Enterprise plan

See Setting up your enterprise.

Changing your legacy free or paid plan

The legacy free and paid plans have been replaced by the new Free and Team plans, respectively. For more information, see Legacy free and paid plans in Subscription plans.

This section explains how to migrate your legacy plan organization to the new Free, Team, or Enterprise plan. Depending on the target plan, you may gain and/or lose access to features. For more information, see Reviewing the plan changes below.

Migrating to Free
  1. Retrieve the organization.
  2. Select the Billing & Upgrade tab.
  3. In Current plan, select Modify plan.  A new page displays a summary of the different plans.
  4. Under Free, select Migrate / Downgrade to Free.
    SonarQube Cloud checks if your organization complies with the Free plan's limits (maximum number of members and maximum LOC). If not, a warning is displayed, and you are guided through the steps necessary to make your organization comply with these limits. Once this is done, you will be able to proceed to the next step.
  5. Select Next step.
  6. You can now review the plan changes: what you will gain and what you will lose. Select Next step
  7. If you agree to migrate, enter your organization name and select Migrate / Downgrade organization. Otherwise, select Cancel migration / downgrade.
Upgrading to Team

For a yearly paid plan organization, the current LOC threshold is used at no extra cost if you enable the Enterprise features: see Upgrading to the Enterprise plan above.

To upgrade a monthly paid plan to the Team plan

  1. Retrieve the organization.
  2. Select the Billing & Upgrade tab.
  3. In the Current plan section, select Upgrade plan. A new page displays a summary of the different plans.
  4. Under Team, select Start Free Trial
    SonarQube Cloud checks if your organization complies with the Free plan's limits (maximum number of members and maximum LOC). If not, a warning is displayed, and you are guided through the steps necessary to make your organization comply with these limits. Once this is done, you will be able to proceed to the next step.
  5. Select Next step.
  6. You can now review the plan changes: what you will gain and what you will lose. Select Next step
  7. Select the Lines of Code (LOC threshold) you want to purchase for the organization: see LOC-based pricing in Subscription plans.
  8. If you agree to migrate, enter your organization name and select Upgrade organization. Otherwise, select Cancel upgrade.
Upgrading to Enterprise

In case of a yearly Paid plan (legacy), you can upgrade to the Enterprise plan with the same LOC threshold at no extra cost, as long as the yearly plan is valid. Otherwise, to upgrade your Paid plan (legacy) organization to the Enterprise plan, see Setting up your enterprise.

Downgrading an organization

When you downgrade an organization, the downgrade will take effect on the next billing cycle.

Before downgrading, see Reviewing the plan changes below. In particular, be aware of the downgrade impacts explained in the If you lose it during the downgrade column. 

Reviewing the plan changes

Before upgrading or downgrading, review the changes in the table below.

FeatureAvailable fromIf you lose it during a downgrade
AI CodeFixTeamAs a developer, you can't use the AI CodeFix feature to resolve your code issues anymore.
Custom quality profilesTeam

You can’t manage custom quality profiles anymore. Only the built-in quality profile (Sonar way) can be used.

Your existing custom quality profiles are not deleted, but they are removed from your project settings, and you can’t use them anymore. If you upgrade your plan, you regain access to them.

Custom quality gatesTeam

You can’t manage custom quality gates anymore. Only the built-in quality gate (Sonar way) can be used.

Your existing custom quality gates are not deleted, but they are removed from your project settings, and you can't use them anymore. If you upgrade your plan, you regain access to them.

Enterprise languagesEnterpriseThe following languages can no longer be analyzed: APEX, ABAP, COBOL, JCL, PL/I, and RPG.
Feedback on all branchesTeam

The branch analysis is now limited to the main branch, and the pull request analysis is now limited to pull requests where the target branch is the main branch.

Note that it’s still possible to analyze any branch and any pull request. SonarQube Cloud stores the analysis results in its database but you can’t access them. If you upgrade your plan, you (re)gain access to all your previous analyses.

GitHub advanced security integrationEnterpriseYou can’t anymore configure feedback about security vulnerabilities inside the GitHub interface itself. 
GitHub member syncTeamYou cannot anymore access the GitHub member synchronization feature. 
Groups (member management)Team

You can’t manage custom groups anymore. This means that only the built-in groups are used (Owners, Members, and Anyone). The permissions of the built-in groups are set back to their default values and you cannot change them (see Built-in groups in User group concept).

Warning: Your existing custom groups are deleted. The Owners group is recreated by adding all users with administration permissions who belonged to the Owners group or a deleted custom group. 

Management reportingEnterpriseYou have no access to the Enterprise reporting features anymore (portfolios, security and project reports).
Permission templatesTeam

You can’t manage permission templates anymore.

Warning: Your existing permission templates are deleted. 

Projects ManagementEnterprise

As an organization admin, you lose access to:

SAML single sign-on (SSO)EnterpriseYou’ll have to delete all SAML SSO accounts before the downgrade.
Quality profile admin delegationEnterpriseAs a user with the Quality Profiles Administration permission, you can no longer authorize users or groups to manage a specific custom quality profile.
Unlimited team membersTeamThe number of members in your organization is now limited to 5.
WebhooksTeamYou can’t manage webhooks anymore.
Your existing webhooks are not deleted but SonarQube Cloud will not invoke them anymore (you can still delete them). If you upgrade your organization, you regain access to them.
From Team
  1. Retrieve the organization.
  2. Select the Billing & Upgrade tab.
  3. In the Current plan section, select Modify plan.  A new page displays a summary of the different plans.
  4. In the Free column, select Downgrade to Free.
    SonarQube Cloud checks if your organization complies with the Free plan's limits (maximum number of members and maximum LOC). If not, a warning is displayed, and you are guided through the steps necessary to make your organization comply with these limits. Once this is done, you will be able to proceed to the next step.
  5. Select Next step.
  6. You can now review the plan changes: what you will gain and what you will lose. Select Next step
  7. If you agree to downgrade, enter your organization name and select Download organization. Otherwise, select Cancel download.
From Enterprise

To downgrade the whole enterprise, see Downgrading your enterprise in Managing your enterprise. This ungroups all organizations attached to the enterprise.  You can then downgrade the ungrouped organizations as described below. If you downgrade organizations to Team, Contact our team to purchase a Team plan coupon for your organization.

To downgrade an Enterprise plan organization:

  1. Retrieve the enterprise.
  2. In the Current plan section, select Modify plan.  A new page displays a summary of the different plans.
  3. To downgrade to Free: In the Free column, select Downgrade to Free.
    To downgrade to Team: In the Team column, select Downgrade to Team.
    SonarQube Cloud checks if your organization complies with the target plan's limits (maximum number of members, maximum LOC, and no SAML SSO accounts). If not, a warning is displayed, and you are guided through the steps necessary to make your organization comply with these limits. Once this is done, you will be able to proceed to the next step.
  4. Select Next step.
  5. You can now review the plan changes: what you will gain and what you will lose. Select Next step
  6. If you agree to downgrade, enter your organization name and select Download organization. Otherwise, select Cancel download.

Terminating a monthly subscription

A monthly subscription is automatically renewed. To terminate it, you can delete the organization or downgrade it (see above) to Free. 

Changing the LOC threshold of your subscription

If you use a coupon as the payment method, contact our team. Otherwise, proceed as described below to change the LOC (number of lines) threshold of your subscription plan. Note that:

  • If you increase the LOC threshold, the change takes effect immediately and you will be charged on the next billing date with the pro-rated amount for the rest of the current billing period.
  • If you decrease the LOC threshold, the change will take effect on the next billing cycle.

For more information about the LOC, see LOC-based pricing in Subscription plans.

To change the LOC threshold of your subscription:

Monthly subscription
  1. Retrieve your organization.
  2. Select the Billing & Upgrade tab.
  3. In the Current plan section, select Modify plan.  A new page displays a summary of the different plans.
  4. In the Team column, select Modify lines of code.
Yearly or custom subscription

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