Troubleshooting

You use SAML with Microsoft Entra ID and some users are automatically removed from groups. This may mean that you have reached the SAML group limitation (for these users, the groups claim is replaced by http://schemas.microsoft.com/claims/groups.link). Microsoft Entra ID SAML tokens have a limit regarding the number of groups a user can belong to (see the description of groups in the Claims in SAML Token table).

In such cases, you might need to reduce the number of groups these users are in.