> For the complete documentation index, see [llms.txt](https://docs.sonarsource.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sonarsource.com/sonarqube-server/10.8/server-upgrade-and-maintenance/troubleshooting/other-issues.md).

# Other issues

Troubleshoot other issues in SonarQube Server 10.8, such as an IIS reverse proxy with SAML authentication.

{% hint style="info" %}
**For AI agents:** You're in the SonarQube Server 10.8 documentation. For a list of all 10.8 pages, see the [SonarQube Server 10.8 page index](https://312504542-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiJj3TXBdWssTGGg8qK5I%2Fuploads%2FmeJ1nVNGPezOurNrTy4A%2Fsonarqube-server-10.8-llms.txt?alt=media). For the whole site, see the [page index](https://docs.sonarsource.com/llms.txt) or the [full text](https://docs.sonarsource.com/llms-full.txt). For another version, replace 10.8 in the URL with that version. The [latest version](https://docs.sonarsource.com/sonarqube-server/) has no version number in its URL.
{% endhint %}

## Issues with IIS and SAML integration <a href="#iis-through-saml" id="iis-through-saml"></a>

If you are using an IIS reverse proxy with SAML authentication, you may encounter one of the following issues:

* The URL redirection to the SAML Identity Provider (sonar.auth.saml.loginUrl) is not managed correctly.
* "You are not authorized to access this page" error is raised when logging in.

In that case, make sure that, at the IIS server level, you have performed all the configuration steps described in the section **Securing the server behind a proxy>Using IIS on Windows** in [Operating the server](/sonarqube-server/10.8/setup-and-upgrade/operating-the-server.md).

## Issue with downloading regulatory reports <a href="#regulatory-reports" id="regulatory-reports"></a>

If nothing happens when you try to download a regulatory report (in the SonarQube Server UI at **Project Information > Regulatory Report**) and your SonarQube Server is deployed on Kubernetes, the issue could be your download speed or the report size. To fix this, increase your body size and connection timeout [Customizing Helm chart](/sonarqube-server/10.8/setup-and-upgrade/deploy-on-kubernetes/server/customizing-helm-chart.md) as follows:

```css-79elbk
annotations:
    cert-manager.io/cluster-issuer: sectigo
    nginx.ingress.kubernetes.io/proxy-body-size: "64m"
    nginx.ingress.kubernetes.io/proxy-connect-timeout: "300"
    nginx.ingress.kubernetes.io/proxy-read-timeout: "300"
```

## Related pages <a href="#related-pages" id="related-pages"></a>

* [Checking the server logs](/sonarqube-server/10.8/server-upgrade-and-maintenance/troubleshooting/checking-server-logs.md)
* [Performance issues](/sonarqube-server/10.8/server-upgrade-and-maintenance/troubleshooting/performance-issues.md)
* [Database-related issues](/sonarqube-server/10.8/server-upgrade-and-maintenance/troubleshooting/database-related-issues.md)
* [Elasticsearch-related issues](/sonarqube-server/10.8/server-upgrade-and-maintenance/troubleshooting/elasticsearch.md)


---

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