# Creating support ticket

If your license includes Sonar support, go to **Administration** > **Support** for guidance on how to contact our support team.

Click **Download** to collect the support information file of your instance. Make sure to provide this file for any interaction with Sonar Support.

<figure><img src="https://2744305742-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3VWSqvZ4eaBLWvA6epdv%2Fuploads%2FGOfiDO9XlL1sXMlNSqlk%2Fadmin-support.png?alt=media&#x26;token=0d434878-97c1-41ce-823d-2e34642c3da0" alt="Support page in SonarQube"><figcaption></figcaption></figure>