# Updating billing or payment details

If you have a montly subscription, you can update the billing and payment details of your organization. We recently introduced a new billing customer portal that is currently only available to new customers.

{% hint style="info" %}

* If your company has moved, you should change your billing information so that we can calculate and charge you the appropriate rate for indirect taxes.
* You currently cannot change to a monthly subscription (credit card payment) if a coupon still applies to your organization.
  {% endhint %}

## Managing your payment methods (new customer) <a href="#payment-method" id="payment-method"></a>

You can manage several payment methods. The default method is the method that will be used for payment.

<details>

<summary>Adding a payment method</summary>

1. Retrieve your organization. See [Retrieving your organizations](/sonarqube-cloud/getting-started/viewing-organizations.md) for more details.
2. Go to **Billing and upgrade**.
3. In the **Billing and payment information** section, select **Edit**. The customer portal opens.
4. In **Payment Method**, select **+ Add payment method**.
5. Enter your credit card information. By default, the new card is used as the default payment method but you can unselect the default option box.
6. Select **Add**. The new payment method has been added.
7. Select **Return to SonarQube Cloud** in the left-side panel to go back to SonarQube Cloud.

</details>

<details>

<summary>Removing a payment method</summary>

1. Retrieve your organization. See [Retrieving your organizations](/sonarqube-cloud/getting-started/viewing-organizations.md) for more details.
2. Go to **Billing and upgrade**.
3. In the **Billing and payment information** section, select **Edit**. The customer portal opens.
4. In **Payment Method**, in the far right of the payment method to remove, select the three-dot menu.
5. In the menu, select **Delete**.
6. Select **Return to SonarQube Cloud** in the left-side panel to go back to SonarQube Cloud.

</details>

<details>

<summary>Changing the default payment method</summary>

To make a payment method your default method:

1. Retrieve your organization. See [Retrieving your organizations](/sonarqube-cloud/getting-started/viewing-organizations.md) for more details.
2. Go to **Billing and upgrade**.
3. In the **Billing and payment information** section, select **Edit**. The customer portal opens. In **Payment Method**, you can see your registered payment methods. The default one is marked with the **Default** label.
4. In the far right of the payment method to make default, select the three-dot menu.
5. In the menu, select **Make default**.
6. Select **Return to SonarQube Cloud** in the left-side panel to go back to SonarQube Cloud.

</details>

## Updating your payment method (existing customer) <a href="#payment-method-existing-customer" id="payment-method-existing-customer"></a>

1. Retrieve your organization. See [Retrieving your organizations](/sonarqube-cloud/getting-started/viewing-organizations.md) for more details.
2. Go to **Billing and upgrade**.
3. In the **Payment method** section, select **Edit**. The **Update payment method** page opens.
4. Update the payment details and select **Save**.

## Updating your billing information <a href="#billing-info" id="billing-info"></a>

1. Retrieve your organization. See [Retrieving your organizations](/sonarqube-cloud/getting-started/viewing-organizations.md) for more details.
2. Go to **Billing and upgrade**.
3. In the **Billing and payment information** section, select **Edit**. If you’re a new customer, the customer portal opens: follow the steps below. Otherwise, edit the information and save.
4. In the **Billing Information** section, select **Update information**.
5. Edit your billing information.
6. Select **Save**.
7. Select **Return to SonarQube Cloud** in the left-side panel to go back to SonarQube Cloud.

## Related pages <a href="#related-pages" id="related-pages"></a>

* [Subscription plans](/sonarqube-cloud/administering-sonarcloud/managing-subscription/subscription-plans.md)
* [Billing model](/sonarqube-cloud/administering-sonarcloud/managing-subscription/billing-model.md)
* [Signing up for a plan](/sonarqube-cloud/administering-sonarcloud/managing-subscription/signing-up-for-plan.md)
* [Changing your subscription plan](/sonarqube-cloud/administering-sonarcloud/managing-subscription/changing-plan.md)
* [Viewing billing or usage information](/sonarqube-cloud/administering-sonarcloud/managing-subscription/viewing-billing-and-usage.md)
* [Viewing taxes and invoices](/sonarqube-cloud/administering-sonarcloud/managing-subscription/viewing-taxes-and-invoices.md)


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