Restoring administrator access to a project of your organization

If you lost administrator access to a project of your organization, you can restore it if you're an organization admin:

• At the project level.
• By using the Projects Management page. This is only possible with an Enterprise plan organization.
• By using the API.

At the project level

1. Retrieve the project.
2. In the left sidebar, select Administration > Restore access. The Restore admin permissions dialog opens.
3. Select the Restore permissions button. You are now granted the Administer and/or Browse permission for the project.

By using the Projects Management page

This method is only possible with an Enterprise plan organization.

To restore administrator access to a project by using the Projects Management page:

1. Retrieve the Enterprise plan organization.
2. Go to Administration > Projects Management.
3. In the three-dot menu at the far right of the project line, select Restore access. You will then be granted the Administer and/or Browse permission for the project.

By using the API

Use the add_user API endpoint to grant an organization administrator admin permission to the project. To identify the project, you can use the projectKey (the projectId is optional). 

Related pages

• Setting a project's user permissions