SonarQube Cloud | Administering SonarQube Cloud | Managing your subscription | Changing your plan

Changing your subscription plan

Upgrading from Free to Team

Monthly subscription

Retrieve the organization.
Select the Billing & Upgrade tab.
In Current plan, select Modify plan. A new page displays a summary of the different plans.
Under Team, select Start Free Trial.
In Plan details, select the Lines of Code (LOC threshold) you want to purchase for the organization: see LOC-based pricing in Subscription plans.
Select Continue to billing information.
Enter your billing information.
Select Continue to payment information.
Enter your credit card information.
Select Upgrade.

Yearly or custom subscription

Select the Lines of Code (LOC threshold) you want to purchase for the organization: see LOC-based pricing in Subscription plans.
Contact our team to purchase a yearly or custom coupon for the selected LOC.
Once you have your coupon, retrieve the organization.
Select the Billing & Upgrade tab.
In Upgrade to scan private projects, select the Upgrade button.
In Plan details, select the LOC threshold.
Select the I already purchased a coupon link.
Enter the coupon and select Apply the coupon.

Upgrading to the Enterprise plan

See Setting up your enterprise.

Changing your legacy free or paid plan

The legacy free and paid plans have been replaced by the new Free and Team plans, respectively. For more information, see Legacy free and paid plans in Subscription plans.

This section explains how to migrate your legacy plan organization to the new Free, Team, or Enterprise plan. Depending on the target plan, you may gain and/or lose access to features. For more information, see Reviewing the plan changes below.

Migrating to Free

Retrieve the organization.
Select the Billing & Upgrade tab.
In Current plan, select Modify plan. A new page displays a summary of the different plans.
Under Free, select Migrate / Downgrade to Free.
SonarQube Cloud checks if your organization complies with the Free plan's limits (maximum number of members and maximum LOC). If not, a warning is displayed, and you are guided through the steps necessary to make your organization comply with these limits. Once this is done, you will be able to proceed to the next step.
Select Next step.
You can now review the plan changes: what you will gain and what you will lose. Select Next step.
If you agree to migrate, enter your organization name and select Migrate / Downgrade organization. Otherwise, select Cancel migration / downgrade.

Upgrading to Team

For a yearly paid plan organization, the current LOC threshold is used at no extra cost if you enable the Enterprise features: see Upgrading to the Enterprise plan above.

To upgrade a monthly paid plan to the Team plan

Retrieve the organization.
Select the Billing & Upgrade tab.
In the Current plan section, select Upgrade plan. A new page displays a summary of the different plans.
Under Team, select Start Free Trial.
SonarQube Cloud checks if your organization complies with the Free plan's limits (maximum number of members and maximum LOC). If not, a warning is displayed, and you are guided through the steps necessary to make your organization comply with these limits. Once this is done, you will be able to proceed to the next step.
Select Next step.
You can now review the plan changes: what you will gain and what you will lose. Select Next step.
Select the Lines of Code (LOC threshold) you want to purchase for the organization: see LOC-based pricing in Subscription plans.
If you agree to migrate, enter your organization name and select Upgrade organization. Otherwise, select Cancel upgrade.

Upgrading to Enterprise

In case of a yearly Paid plan (legacy), you can upgrade to the Enterprise plan with the same LOC threshold at no extra cost, as long as the yearly plan is valid. Otherwise, to upgrade your Paid plan (legacy) organization to the Enterprise plan, see Setting up your enterprise.

Downgrading an organization

When you downgrade an organization, the downgrade will take effect on the next billing cycle.

Before downgrading, see Reviewing the plan changes below.

Reviewing the plan changes

When you downgrade:

The maximum number of Lines of Code (LOC) you can analyze in your private projects will decrease. If your currently LOC used is over the maximum LOC of the target plan, you won't be able to analyze all your current private projects anymore. This means also automatic project provisioning through your CI/CD pipeline will create public projects.
You may lose access to features: see the table below. In particular, be aware of the downgrade impacts explained in the If you lose it during the downgrade column.

Feature	Available from	If you lose it during a downgrade
AI CodeFix	Team	As a developer, you can't use the AI CodeFix feature to resolve your code issues anymore.
Custom quality profiles	Team	You can’t manage custom quality profiles anymore. Only the built-in quality profile (Sonar way) can be used. Your existing custom quality profiles are not deleted, but they are removed from your project settings, and you can’t use them anymore. If you upgrade your plan, you regain access to them.
Custom quality gates	Team	You can’t manage custom quality gates anymore. Only the built-in quality gate (Sonar way) can be used. Your existing custom quality gates are not deleted, but they are removed from your project settings, and you can't use them anymore. If you upgrade your plan, you regain access to them.
Enterprise languages	Enterprise	The following languages can no longer be analyzed: APEX, ABAP, COBOL, JCL, PL/I, and RPG.
Feedback on all branches	Team	The branch analysis is now limited to the main branch, and the pull request analysis is now limited to pull requests where the target branch is the main branch. Note that it’s still possible to analyze any branch and any pull request. SonarQube Cloud stores the analysis results in its database but you can’t access them. If you upgrade your plan, you (re)gain access to all your previous analyses.
GitHub advanced security integration	Enterprise	You can’t anymore configure feedback about security vulnerabilities inside the GitHub interface itself.
GitHub member sync	Team	You cannot anymore access the GitHub member synchronization feature.
Groups (member management)	Team	You can’t manage custom groups anymore. This means that only the built-in groups are used (Owners, Members, and Anyone). The permissions of the built-in groups are set back to their default values and you cannot change them (see Built-in groups in User group concept). Warning: Your existing custom groups are deleted. The Owners group is recreated by adding all users with administration permissions who belonged to the Owners group or a deleted custom group.
Management reporting	Enterprise	You have no access to the Enterprise reporting features anymore (portfolios, security and project reports).
Permission templates	Team	You can’t manage permission templates anymore. Warning: Your existing permission templates are deleted.
Projects Management	Enterprise	As an organization admin, you lose access to: The Projects Management page, which allows you to manage projects in a centralized manner. Organization-wide project configuration of: long-lived branch patterns, analysis scope adjustment, and automatic analysis disabling.
SAML single sign-on (SSO)	Enterprise	You’ll have to delete all SAML SSO accounts before the downgrade.
Quality profile admin delegation	Enterprise	As a user with the Quality Profiles Administration permission, you can no longer authorize users or groups to manage a specific custom quality profile.
Unlimited team members	Team	The number of members in your organization is now limited to 5.
Webhooks	Team	You can’t manage webhooks anymore. Your existing webhooks are not deleted but SonarQube Cloud will not invoke them anymore (you can still delete them). If you upgrade your organization, you regain access to them.

From Team

Retrieve the organization.
Select the Billing & Upgrade tab.
In the Current plan section, select Modify plan. A new page displays a summary of the different plans.
In the Free column, select Downgrade to Free.
SonarQube Cloud checks if your organization complies with the Free plan's limit (maximum number of members). If not, a warning is displayed, and you are guided through the steps necessary to make your organization comply with this limit. Once this is done, you will be able to proceed to the next step.
Select Next step.
You can now review the plan changes: what you will gain and what you will lose. Select Next step.
If you agree to downgrade, enter your organization name and select Download organization. Otherwise, select Cancel download.

From Enterprise

To downgrade the whole enterprise, see Downgrading your enterprise in Managing your enterprise. This ungroups all organizations attached to the enterprise. You can then downgrade the ungrouped organizations as described below. If you downgrade organizations to Team, Contact our team to purchase a Team plan coupon for your organization.

If you applied an Enterprise coupon to your organization, and this coupon is still valid, and you want to downgrade to Team with a monthly subscription, you must first downgrade your organization to Free (you may lose private projects).

To downgrade an Enterprise plan organization:

Retrieve the enterprise.
In the Current plan section, select Modify plan. A new page displays a summary of the different plans.
To downgrade to Free: In the Free column, select Downgrade to Free.
To downgrade to Team: In the Team column, select Downgrade to Team.
SonarQube Cloud checks if your organization complies with the target plan's limits (maximum number of members, and no SAML SSO accounts). If not, a warning is displayed, and you are guided through the steps necessary to make your organization comply with these limits. Once this is done, you will be able to proceed to the next step.
Select Next step.
You can now review the plan changes: what you will gain and what you will lose. Select Next step.
If you agree to downgrade, enter your organization name and select Download organization. Otherwise, select Cancel download.

Terminating a monthly subscription

A monthly subscription is automatically renewed. To terminate it, you can delete the organization or downgrade it (see above) to Free.

Changing the LOC threshold of your subscription

If you use a coupon as the payment method, contact our team. Otherwise, proceed as described below to change the LOC (number of lines) threshold of your subscription plan. Note that:

If you increase the LOC threshold, the change takes effect immediately and you will be charged on the next billing date with the pro-rated amount for the rest of the current billing period.
If you decrease the LOC threshold, the change will take effect on the next billing cycle.

For more information about the LOC, see LOC-based pricing in Subscription plans.

You cannot change the LOC of a legacy paid plan. You can only migrate your legacy paid plan organization to Free or upgrade it to Team or Enterprise. See above.

To change the LOC threshold of your subscription:

Monthly subscription

Retrieve your organization.
Select the Billing & Upgrade tab.
In the Current plan section, select Modify plan. A new page displays a summary of the different plans.
In the Team column, select Modify lines of code.

Yearly or custom subscription

Contact our team.

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